Keynote: Building the Future of Home Delivery: Wayfair’s Logistics Evolution
Moderator: Brian Straight, Editor-in-Chief, Supply Chain Management Review
Speaker: Nitin Kapoor, VP/GM of Technology, Data and Innovation, Wayfair
In this keynote fireside chat, Nitin Kapoor, vice president of technology at Wayfair, joins Brian Straight to discuss how Wayfair built and evolved its logistics network with technology to deliver speed, reliability, and scale. The conversation will explore the innovations driving Wayfair’s supply chain strategy, lessons learned from operating a complex home delivery network, and the company’s recent enhancements to its delivery offerings designed to further improve the customer experience.
Speakers
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Nitin KapoorVP/GM of Technology, Data and InnovationWayfairNitin Kapoor is an accomplished entrepreneur, 2x founder, and executive with a specialization in technology and product management within the Omnichannel retail and supply chain sectors. At present, he oversees the technology strategy and execution as GM & VP of Technology for Wayfair’s Omnichannel Retail, Supply Chain, and Enterprise where he is responsible for an integrated technology stack that enables Wayfair’s digital and physical retail environments and end-to-end supply chain and logistics capabilities. He also serves as the Head of Data and Innovation.
Previously, Nitin was GM of Supply Chain at Shopify, responsible for building out Shopify Logistics, a set of managed fulfillment products for Shopify’s merchant base. He also spent time building and leading ultra-scaled fulfillment systems and global teams in Amazon’s Supply Chain. Nitin has over 25 years of domain experience and his ventures have contributed significantly to evolving the digital commerce and logistics landscape.
